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Privacy Policy

Fencemakers may collect website visitors’ contact information (like their e-mail addresses). Unless you object, this information may be used:

– to send news, information about our activities and general promotional material which we believe may be useful to you;
– to monitor who is accessing the website or using services offered on the website; and
– to profile the type of people accessing the website.

If you do not wish to have your personal information used in this manner or for any other specific purpose, you can e-mail us accordingly.

We utilise “cookies” which enable us to monitor traffic patterns and to serve you more efficiently if you revisit the site. A cookie does not identify you personally but it does identify your computer. You can set your browser to notify you when you receive a cookie and this will provide you with an opportunity to either accept or reject it in each instance.

We will not sell or otherwise provide your personal information to a third party, or make any other use of your personal information, for any purpose which is not incidental to your use of this website. For the removal of doubt, personal information will not be used for any purpose which a reasonable person in your position would not expect.

If you request us not to use personal information in a particular manner or at all, we will adopt all reasonable measures to observe your request but we may still use or disclose that information if:

– we subsequently notify you of the intended use or disclosure and you do not object to that use or disclosure;
– we believe that the use or disclosure is reasonably necessary to assist a law enforcement agency or an agency responsible for government or public security in the performance of their functions; or
– we are required by law to disclose the information.

We will preserve the content of any e-mail you send us if we believe we have the legal requirement to do so.

Your e-mail message content may be monitored by us for trouble-shooting or maintenance purposes or if any form of e-mail abuse is suspected.

Personal information which we collect may be aggregated for analysis but in such circumstances we would ensure that individuals would remain anonymous.

All personal information which we collect for the purposes of processing orders and/or delivering services (including your contact details and, if relevant, credit card details) is kept confidential and secure to the best of our ability.

There are circumstances where a client/users’ personally identifiable information will need to be submitted to a 3rd party company (including directories and networks) in the provision of our services. All due care is taken to ensure this is done in a secure manner. On occasion the 3rd party recipient of this information might contact users in relation to their own services. Please note that while every effort is made to minimize such occurances, contact by 3rd parties is beyond the control of the staff and terms of Fencemakers .

We consider it is the responsibility of parents to monitor their children’s use of our website. Nevertheless it is our policy not to require personal information from persons known to be under the age of 18 years or offer to send any promotional material to persons in that category.

You are entitled to have access to any personal information relating to you which you have previously supplied to us over this website. You are entitled to edit or delete such information unless we are required by law to retain it.

If you wish to comment on or query our privacy policy, or if you wish to make an inquiry regarding any personal information relating to you which may be in our possession, contact us.

CALL US NOW: 08 9248 6855 6 Century Road Malaga WA 6090
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Terms & Conditions

Terms & Conditions and Online Payments

Incorporation of Standard Terms & Conditions

All contracts entered into with Fencemakers are subject to Fencemakers’ Standard Terms & Conditions. Please find a copy of Fencemakers’ Standard Terms & Conditions.

Pricing

All prices provided includes GST (unless stated otherwise).
All transactions are processed in Australian Dollars.

Shipping

For Supply Only Jobs, Customers must choose whether or not they wish to organise shipping of goods.

If a Customer wishes to organise shipping yourself, the goods will be made available for collection at Fencemakers’ premises at 6 Century Road, Malaga, WA 6090.

If a Customer requires Fencemakers to ship the goods, you must supply Fencemakers with the address for the delivery site and Fencemakers’ shipping costs will be charged on top of the price of the goods.

In absence of any express instructions, contracts will form on the basis that all shipments are to be organised by the Customer.

No refunds

As every single Fencemakers job is individually measured, each style or design is specified by our customer, which is then custom-manufactured by us so that each product unique. Therefore, Fencemakers do not offer a refund policy, however, we have a 24-months warranty on all of our products.

Please refer to clause 10 of Fencemakers’ Standard Terms & Conditions for more details about our 24 months warranty.

Pay Your Account Online

Payment using this on-line facility does not extinguish or prejudice any right or claim that Fencemakers’ may have accrued under Fencemakers’ Standard Terms and Conditions in respect of late payment or default by the Customer. The acceptance of payment by Fencemakers through this on-line facility shall not be construed as an agreement or representation of an agreement by Fencemakers to settle or compromise any right or claim that Fencemakers’ may have accrued under Fencemakers’ Standard Terms and Conditions or under any law.

Security Policy

When purchasing from Fencemakers, credit card details are transmitted through a secure server using Thawte 128 bit SSL Encryption. Credit Card data is not hosted or stored by Fencemakers after processing.

Privacy Policy

View our Privacy Policy here