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Privacy Policy

Fencemakers may collect website visitors’ contact information (like their e-mail addresses). Unless you object, this information may be used:

– to send news, information about our activities and general promotional material which we believe may be useful to you;
– to monitor who is accessing the website or using services offered on the website; and
– to profile the type of people accessing the website.

If you do not wish to have your personal information used in this manner or for any other specific purpose, you can e-mail us accordingly.

We utilise “cookies” which enable us to monitor traffic patterns and to serve you more efficiently if you revisit the site. A cookie does not identify you personally but it does identify your computer. You can set your browser to notify you when you receive a cookie and this will provide you with an opportunity to either accept or reject it in each instance.

We will not sell or otherwise provide your personal information to a third party, or make any other use of your personal information, for any purpose which is not incidental to your use of this website. For the removal of doubt, personal information will not be used for any purpose which a reasonable person in your position would not expect.

If you request us not to use personal information in a particular manner or at all, we will adopt all reasonable measures to observe your request but we may still use or disclose that information if:

– we subsequently notify you of the intended use or disclosure and you do not object to that use or disclosure;
– we believe that the use or disclosure is reasonably necessary to assist a law enforcement agency or an agency responsible for government or public security in the performance of their functions; or
– we are required by law to disclose the information.

We will preserve the content of any e-mail you send us if we believe we have the legal requirement to do so.

Your e-mail message content may be monitored by us for trouble-shooting or maintenance purposes or if any form of e-mail abuse is suspected.

Personal information which we collect may be aggregated for analysis but in such circumstances we would ensure that individuals would remain anonymous.

All personal information which we collect for the purposes of processing orders and/or delivering services (including your contact details and, if relevant, credit card details) is kept confidential and secure to the best of our ability.

There are circumstances where a client/users’ personally identifiable information will need to be submitted to a 3rd party company (including directories and networks) in the provision of our services. All due care is taken to ensure this is done in a secure manner. On occasion the 3rd party recipient of this information might contact users in relation to their own services. Please note that while every effort is made to minimize such occurances, contact by 3rd parties is beyond the control of the staff and terms of Fencemakers .

We consider it is the responsibility of parents to monitor their children’s use of our website. Nevertheless it is our policy not to require personal information from persons known to be under the age of 18 years or offer to send any promotional material to persons in that category.

You are entitled to have access to any personal information relating to you which you have previously supplied to us over this website. You are entitled to edit or delete such information unless we are required by law to retain it.

If you wish to comment on or query our privacy policy, or if you wish to make an inquiry regarding any personal information relating to you which may be in our possession, contact us.

CALL US NOW: 08 9248 6855 6 Century Road Malaga WA 6090

Six questions every customer should ask a fencing contractor.

Six Questions Every Customer Should Ask their Gate or Fencing Contractor

For the majority of people their home is their biggest single investment. Therefore, choosing the right company and trades to complete work Aluminium Slat Fence for a Mount Hawthorn Homeon your property is important.

Fencing and gates are key to the curb appeal of your home. They are usually one of the first features people see, so you want them to be attractive, as well as functional.

But finding a reliable gate or fencing contractor isn’t always easy. In order to make an informed decision when choosing a contractor, there is some crucial information you need to be armed with. We’ve put together a few key questions you should ask.

One: How long you have been in business?

An extensive history of quality fencing work is a strong indicator of a trustworthy company employing experienced tradespersons. Years of service excellence will naturally attract the most capable workers who understand every facet of the business and take pride in a job well done.

Unfortunately, the construction industry usually has a number of rogue operators, who come and go. But quality operators tend to stand the test of time.

Two: Can you show me examples of your work?

Fencing Contractors Example Work

Custom Design Hand Rail and Fencing

Viewing completed work is often the best way to determine what your job will look like when completed. This will allow you to see the quality of the fabrication and installation.  A reputable fencing company will be more than happy to provide you addresses of premises where you can see examples of their work.

An alternative is to visit the company’s workshop and see where their fencing and gates are made. This will allow you to observe the quality of the workmanship first-hand. It will also verify that the fencing and gates were made in Australia, following a quality control method.

Three: Is the company fully insured?

All reputable contractors will be fully insured. If a fencing company does not have insurance, it’s an immediate red flag.

Don’t hesitate to ask any contractor to see their certificate of currency for their public liability and indemnity insurance, as well as their workers compensation coverage.

Four: Do you provide a warranty on your products?

Whenever a company offers a warranty, it is a strong indication of a quality product and service. All reputable fencing and gate contractors will offer a warranty on both materials used and installation completed.

At Fencemakers, we offer a 15-year workmanship warranty on all products.

Five: Why will the fencing or gates made by your company last longer?

Quality Assured FencingThis is an extremely open-ended question, however the fencing or gate contractor’s answer will indicate how much they know about their product. It will also demonstrate how professional the operator is and provide you the relevant information you require to determine the quality of the product.

For instance, if you asked Fencemakers this question, we would mention the following points:

  • All our fencing and gates are custom-made at our Malaga factory by trade certified fabricators.
  • Our employees follow a strict quality control process.
  • We use only the highest-grade materials and components.
  • We only use Australian-made, pre-galvanised steel.
  • All welds are stainless steel and rust-proof.
  • All fencing and gates go through a three stage pre-treatment process before powder-coating. This pre-treatment process is regarded as the optimum process and will ensure maximum longevity of the coating.

Six: How long will the process take?

White slat Hamptons Style fencing in courtyardAs with any construction project, the people in charge of your fencing project should provide you with an estimated time-frame for completion. They should also provide a rough schedule for the entire project. This information is crucial for your  planning.

When hiring any trade or contractor, you need to make an informed decision. And hiring a fencing or gate contractor is no different. Knowing what questions to ask will help to ensure you are comparing contractors on a like-for-like basis. While cost is a key factor, it is important to not simply compare providers based solely on price. Be sure to consider all factors listed above. This is will allow you to make an informed decision and give you greater bargaining power.

If you would like  more information about Fencemakers range of fencing or gates products, please do not hesitate to contact us. We can arrange for one of our specialists to come out for a free onsite measure and quote.